Subscription Terms & Conditions for Arizona Daily Star

Full Access with print edition subscriptions:

  • Non-print Days: Non-print days are scheduled throughout the year. There will be no change to subscription rates. As a result, you will still be charged your full subscription rate for the month(s) that include non-publishing day(s). The full list of Non-Print Days is below. Dates are subject to change. An e-edition will be provided on non-print days.
  • Vacation Stop or Other Non-Delivery: If you request that we not deliver a print edition for vacation or any other reason, or if we fail to deliver a print edition to you for any reason, your subscription continues, including your full access to our content through our digital platforms. As a result, in the event we do not deliver a print edition to you for any reason (whether by your request or otherwise), your subscription will be credited for the delivery portion of your print delivery. If you want to stop all future charges, you must cancel your subscription.
  • Paper Statements / EZ Pay:  A printed subscription invoice includes a $5.00 paper statement fee. To avoid this fee, subscribers can choose to set up EZ Pay. If you choose EZ Pay, you authorize us to automatically charge the credit card you indicate every month 0 to 14 days prior to the expiration of your then current subscription term, for the duration of your subscription or until you notify us otherwise. Any outstanding balance will be processed with the first EZ Pay charge.
  • USPS Mail Delivery: If you receive your print edition via the US Postal Service, your print edition will be delivered with your mail service. However, when there is no postal delivery, such as federally recognized holidays, your newspaper will be delivered the next day there is postal delivery available.
  • Access to the e-edition, an exact digital replica of the print edition. You can access the e-edition directly at tucson.com/e-edition.
  • Unlimited Full Access every day to tucson.com
  • Breaking news alerts and updates on our tablet and smartphone apps. You can personalize your news alerts, swipe, and scroll through stories faster, and bookmark them to save and read later. To unlock unlimited access, sign into your account in the app.
  • Newsletters tailored to specific topics our readers want more of. Newsletters can be sent right to your inbox. Sign up for one (or all of them) today at tucson.com/newsletters.
  • Cancellation: If at any time you decide to cancel your subscription, which you can do at any time, you may contact customer service. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.
  • Digital Access subscriptions:

    • Unlimited Full Access every day to tucson.com
    • Breaking news alerts and updates on our tablet and smartphone apps. You can personalize your news alerts, swipe, and scroll through stories faster, and bookmark them to save and read later. To unlock unlimited access, sign into your account in the app.
    • Newsletters tailored to specific topics our readers want more of. Newsletters can be sent right to your inbox. Sign up for one (or all of them) today at tucson.com/newsletters.
    • The subscription term for annual subscriptions is 1 year and the subscription term for monthly subscriptions is 1 month.
    • Automatic Renewal & Billing: You authorize us to automatically charge your payment method on a recurring basis at the introductory and other rates indicated, subject to future price increases at the expiration of your then current subscription term, for the duration of your subscription or until you notify us otherwise. Any outstanding balance will be processed with your first charge.
    • Cancellation: If at any time you decide to cancel your subscription, which you can do at any time, you may contact customer service. You must cancel your subscription before it automatically renews for a subsequent period to avoid being charged for the next period's subscription fee. If you cancel your subscription, the cancellation will become effective at the end of the then current subscription period. Gannett does not provide credits, refunds, or prorated billing for any subscription cancelled mid-period. In such a circumstance you will continue to have access to your subscription for the remainder of the subscription period. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.
    • New York Residents: If we increase your subscription price, you may cancel within 14 days after the price increase takes effect and receive a prorated refund for the unused portion of your subscription term.

    Customer Service Information

      Phone: 1-800-695-4492
      Online: help.tucson.com

      Hours of Operation
      Monday - Friday: 6:00am - 6:00pm
      Saturday - Sunday: 7:00am - 10:00am

    Claims:  All claims must be filed within one year. You must bring any claim against Arizona Daily Star within one year of the date you could first bring the claim. If you fail to file your claim against Arizona Daily Star within one year, the claim is permanently barred.

    Limitation of Liability: You can recover from Arizona Daily Star and its affiliates, resellers, distributors, and vendors only direct damages up to an amount equal to the amount you pay for your subscription for one month. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. The limitations and exclusions apply to anything related to all claims against Arizona Daily Star, including but not limited to claims related to this agreement, Arizona Daily Star, or tucson.com. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose or if Arizona Daily Star knew or should have known about the possibility of the damages. This provision applies to all claims that arise under, in connection with, or relate to this agreement or your subscription; that arose under, in connection with, or relate to any previous agreement or subscription or that otherwise arose before these terms went into effect; or that may arise in connection with or after or otherwise relate to the termination of this agreement or your subscription.

    Waiver of Class Actions:  You and the Arizona Daily Star agree that each party may bring disputes against the other party only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, including, without limitation, a federal or state class action lawsuit. However, nothing in this limits your right or the Arizona Daily Star right to bring a lawsuit against each other as an individual plaintiff. This provision applies to all claims that arise under, in connection with, or relate to this agreement or your subscription; that arose under, in connection with, or relate to any previous agreement or subscription or that otherwise arose before these terms went into effect; or that may arise in connection with or after or otherwise relate to the termination of this agreement or your subscription.

    Non-Print Days 2026: 10/12, 11/11, 12/24, 12/25, 12/31

    Non-Print Days 2027: 1/1, 1/18, 2/15, 5/31, 6/19, 7/5, 9/6, 10/11, 11/11, 11/25, 12/24, 12/25, 12/31